ITIL V3, Youtube, and Free Training Part VI

Table of Contents
1. ITIL V3 Impact, Urgency and Priority
2. ITIL V3 Service Request
3. ITIL V3 Problem
4. ITIL V3 Workaround
5. ITIL V3 Known Error
6. ITIL V3 Known Error Database (KEDB)
7. ITIL V3 Communication
8. ITIL V3 Service Assets
9. ITIL V3 Release Policy
10. ITIL V3 Value Creation through Services




1. ITIL V3 Impact, Urgency and Priority



2. ITIL V3 Service Request



3. ITIL V3 Problem



4. ITIL V3 Workaround



5. ITIL V3 Known Error



6. ITIL V3 Known Error Database (KEDB)



7. ITIL V3 Communication



8. ITIL V3 Service Assets



9. ITIL V3 Release Policy



10. ITIL V3 Value Creation through Services






"Now What?"